Chizu by Daruma Loyalty SDN BHD (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and services.

1. 1. ⁠Information We Collect
   • Personal Information: Name, email, phone number, payment details.
   • Usage Data: App interactions, order history, preferences.
   • Device Data: Device type, operating system, IP address.
2. 2. How We Use Your Information
   • To process and deliver your orders.
   • To improve our products, services, and customer experience.
   • To send promotions, offers, and updates (with your consent).
   • To ensure app security and prevent fraud.
3. 3. Sharing of Information

   We do not sell your personal data. We may share your information with:

   • Service providers (payment processors, delivery partners).
   • Legal authorities if required by law.
4. 4. Data Security

   We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure

5. 5. Your Rights
   • Access and update your information.
   • Request deletion of your account.
   • Opt out of promotional communications.
6. 6. Children’s Privacy

   Chizu does not knowingly collect data from children under 13.

7. 7. Changes to This Policy

   We may update this Privacy Policy. Updates will be posted within the app.

8. 8. Contact Us

   If you have questions or concerns, please contact us at: tech@chizu.my